Contact

Contact Us

Have a question before placing your order? We’re happy to help.

For faster assistance, please review our FAQs before reaching out, as most questions are answered there.


Customer Support

For questions regarding wig sizing, order processing, or product details, please contact us using the form below or email us directly.

📧thehairlabcontact@aol.com


Before You Contact Us

Please note:

  • All online orders are preorders

  • All wigs are final sale for hygiene reasons

  • Orders cannot be changed once processed by the vendor

Messages regarding order changes after shipment will not be accommodated.


Response Time

We respond to inquiries within 24–48 business hours, excluding weekends and vendor holidays.

On-Hand Wigs

Looking for immediate pickup or fast shipping?
Follow us on Instagram to see what’s currently available:

👉 @itsthehairlab